privacy & cookies


privacy policy

This Privacy Policy refers to information we obtain about you and the use we make of it in the course of our business. Information on our security policy is available here.

when I visit your website, what information do you gather about me?

One of the basic principles we have followed in designing this website is that we ask for only the information we need to provide the service you've requested. As a result, the answer to this question depends almost entirely on how you choose to make use of our websites and the growing list of website services.

Currently website customers provide information in order to take advantage of the following services:

Promotional Offers: if you wish us to supply this to you we need contact details. Our licence requires us to maintain a record of all season ticket holders.

will you ever disclose my data to any other organisations?

The personal details provided by anyone buying smartcard tickets will be held on a database by Unicard Limited who is contracted by Portsmouth City Council to operate its Card Management System for park & ride smartcards. Unicard Limited will only use this information for the purpose of administering your Travel Pass.

No other organisation is given access to your information.

what are cookies and do you use them?

Cookies are small tags, stored in your browser, which allow us to identify you as you move through the site. They often include an anonymous unique identifier that is sent to your browser from a website's computer and stored on your computer's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

It is very common for sites do this whenever a user visits the site in order to track online traffic flows. Cookies also record information about your online preferences. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. Choosing the last of these options means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of the features available on our website.

For more information on how cookies are used on our site, please see our Cookie Policy, which is detailed in the section below. For further information on cookies, and how to delete them from your device, please visit - (opens in a new window) or - (opens in a new window), or check the "Help" menu of your browser to learn how to change your cookie preferences.

how can I amend the data I have supplied to you?

If you require any of your data amended please contact us detailing your current details and your requested amendments.

how do you keep data secure?

We take the security of your data very seriously. Please see our Security Policy for further details.

can you make changes to this policy?

There may be developments in how we use your data. Any changes will be notified to you by the updating of this policy.

If you don't find your concern addressed here, feel free to contact us.

Revised 21 March 2014


cookie policy

how do you use cookies?

Our website ('our site') uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or your computer or smart device (collectively referred to as a 'device') if you agree. Cookies contain information that is transferred to your device.

We set out below information on what cookies may be set when you visit our site and how to reject or delete those cookies.

how do I control and delete cookies?

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our site, you can do this through your browser settings. Each browser is different, so please check the "Help" menu of your browser to learn how to change your cookie preferences. If you have set your device or browser to restrict or reject cookies you can still browse this website anonymously until such time as you wish to register for any services, but please be aware that restricting cookies may impact on the functionality of our site.

For further information on cookies please see our Privacy Policy or visit - (opens in a new window) or - (opens in a new window) which contain comprehensive information on how to control cookies on a wide variety of browsers. You will also find details on how to delete cookies from your device as well as more general information about cookies.

We use a number of suppliers who also set cookies on our site on our behalf. If you would like more information about the cookies used on our site, including those set by third party suppliers on our behalf, please see the section below.

which cookies are set by your website, and what do they do?

__utma2 yearsGoogle Analytics
These cookies are used to collect and analyse information about how visitors use our website. The service collects anonymous information such as the number of visitors to our website, where visitors have come from, and pages visited on our site. The information collected will also be used by Google. For more information see Google's privacy policy.
__utmb30 minutes
__utmcend of session
__utmz6 months
BizoID6 monthsLinkedIn Insights
These cookies are used to power conversion tracking, retargeting, and web analytics for LinkedIn ad campaigns. For more information about LinkedIn cookies see LinkedIn's Cookie Table. To opt-out, visit their Opt-out page.
BizoUserMatchHistory6 months
bcookie1 year
bscookie1 year
lidc1 day

We also use third party widgets on our website (i.e. Twitter). These services may set a cookie when you are also logged in to their service. We do not control the dissemination of these cookies and you should check the relevant third party website for more information.

We may update this page from time to time to reflect changes in the cookies that are used on our site.

Revised 4 March 2019