FAQs

  • Park your car
  • Wait at the bus stop outside the terminal building
  • Check the timetable for your service, either PR1 or PR3
  • Pay your fare – either with the First Bus app, RingGo app or buy from the bus driver.

If you’re new to buying tickets with the First Bus app, watch our short video guide to get started. Creating an account is easy and only takes a few minutes.

We do not issue tickets for your car.

  • Bus terminus
  • Accessible toilets
  • Baby change
  • Waiting area
  • Live departure information
  • Car park
  • Blue badge holders parking x 3
  • Blue badge holders/parent and child parking x 8
  • EV charging in Zone A
  • All First buses are designed for easy access, making travel quicker and simpler for wheelchair users and people with pushchairs.
  • High colour-contrast LED destination displays
  • Next stop audio and visual announcements
  • Dedicated wheelchair space
  • Colour contrasting step edges and vehicle handrails
  • Low floor access for buggies and wheelchairs
  • Manual wheelchair ramp (with a safe working load of 300kg)
  • Journey assistance cards accepted
  • Class 2′ mobility scooters with 3 or 4 wheels accepted up to 600mm wide and 1000mm long

Up to two well behaved dogs are allowed on any one bus at a time, at the driver’s discretion, provided they’re not a nuisance or danger to other passengers. Where appropriate, they must travel in accordance with the Dangerous Dogs Act. The driver can ask you to leave the bus with your dog at any time if they believe it poses a danger to anyone. We will always accept:

  • Guide dogs for the blind, including a guide dog in training with a registered puppy walker who has their ID card
  • Hearing dogs for deaf people
  • Assistance support dogs

Lost or found something on the bus? Call 07814 164248 or visit Help and support | First Bus Lost property will be held for one month.

By entering the car park, you accept that you are doing so at your own risk. Portsmouth City Council and its representatives are not responsible for any loss, injury, or damage you might experience, nor for any loss or damage to your vehicle or its contents. This does not exclude liability for incidents caused by the council’s negligence or other breaches of duty.

CCTV operates on this site and this system is operated by Portsmouth City Council.

 

If your vehicle remains in the car park after closing hours, there is a £50 release fee. Blayde Security manages the site after hours. If you need help, please call them on 01329 234411.

Monday to Friday 6.30am – 7.45pm

Saturdays 7.30am – 7.45pm

Sundays and public holidays 8.30am – 6.30pm

The car park opens 30 minutes before the first bus departs and closes 30 minutes after the last bus leaves the site. Overnight parking is not permitted.

The maximum headroom and height restriction for the park & ride car park is 2.1m (6′ 11).  If you would like advice on alternative city parking for your large vehicle, motorhome or minibus whilst visiting the city, please call 023 9268 8290.

If you’re heading to the Historic Dockyard or Gunwharf Quays area there are unrestricted height spaces available at St Georges Square and Museum Road. At the seafront, unrestricted height parking is available all along the seafront and in the D-Day car park.

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